Plymouth Place-based School Improvement Portal - Sign Up Your Organisation and Join the Plymouth Portal

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Terms and Conditions
  Terms of Use


1. Introduction

These terms and conditions (the “Website Terms of Use”), together with the documents referred to in them, tell you the terms of use on which you may make use of our website, www.plymouthstrategy.org ( the “Website”) and any other sub-domains of cpdportal.org. 

Please read these Website Terms of Use carefully before you start to use our website, as these terms of use will apply to your use of the Website, whether or not you choose to register with the Plymouth Place-based  Portal. 

By using our Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not accept these Website Terms of Use, you must not use our Website and Services. 

These Website Terms of Use refer to the following additional terms, which also apply to your use of our website: 

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our website and/or the Service, you consent to such processing and you warrant that all data provided by you is accurate.

Our Cookie Policy which sets out information about the cookies on our website.

2. About us

The Website is a site operated by In-Finity Solutions a trading arm of In-Finity Literacy Ltd ("We"). 


We may revise these Website Terms of Use at any time by updating this posting. You should check the Website (www.plymouth.org) from time to time to review the then current Terms of Use, as they are binding on you. Certain provisions of these Website Terms of Use may be superseded by expressly designated legal notices or terms: (a) located on particular pages at the Website; or (b) notified to you, from time to time. 

We may update our Website from time to time and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time and we are under no obligation to update it. 

We do not guarantee that our Website, or any content on it, will be free from errors or omissions.



3. Accessing our website

While we endeavour to ensure the Website is available 24 hours a day we do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period. 

You are also responsible for ensuring that all persons who access our website through your internet connection are aware of these terms of use and other applicable terms and conditions and that they comply with them.



4. Intellectual property rights

In-Finity Solutions is the owner or the licensee of the intellectual property rights on our website and in the materials published on it. You must not modify the copies of any materials that you have printed off or downloaded in any way.

All intellectual property, including page layouts, navigational layouts, event booking, directory, logo and branding lies with In-finity Solutions . All Enhancements to the site's core extensions remain solely the property of In-Finity Solutions.

In-Finity Solutions owns the copyright to the content listed on Plymouth Place-based Portal's following pages:  System Leader Directory, School Improvement Article pages. The CPD event content submitted to the Plymouth Place-based Portal (e.g. content promoting an event, event description and logos) remains the copyright of the CPD Provider Organisation.

Our status (and that of any authorized contributors) as the authors of content on our website must always be acknowledged. 

You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from In-Finity Solutions first. 


5. Limitation of liability

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether expressed or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence) breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 

Use of, or inability to use, our website; or
Use of or reliance on any content displayed on our Website.

We will not be liable for: 

Loss of profits, sales, business or revenue;
Business interruption;
Loss of anticipated savings;
Loss of business opportunity, goodwill or reputation; or
Any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to you downloading any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


6. Rights you license

Other than personally identifiable information, which is covered under our Privacy Policy, any material that you transmit or post to the Website shall be considered non-confidential and non-proprietary. When you upload or provide such material, you grant us and our partners a perpetual, worldwide, non-exclusive, royalty-free licence to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.


7. Website use

You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software. 

You are prohibited from posting or transmitting to or from the Website any material:  

that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence or in breach of privacy; or for which you have not obtained all necessary licences and/or approvals; or
which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data). You may not misuse the Website (including, without limitation, by hacking).

You acknowledge that we will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of this section.


8. Third party links

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the website, you do so entirely at your own risk.


9. Event ‘Bookers’

The Plymouth Place-based Portal is a “self-service” platform where Event Bookers can book their attendance on events. When you book onto an event directly, your commercial agreement is entirely with the event provider. CPD Portal does not manage or control any of the listings or events on our website and beyond providing the software services to promote and manage events online we do not have any affiliation with the event provider, venue or event.

If you have any questions about an event, booking, refunds, data privacy or terms and conditions please contact the Event Provider directly. You may also find contact details for them in the same place you found the original link for their event (e.g. their website, Facebook page, or Twitter account).

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, or you have invited team members to access parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You should reset your password periodically; you can do this by logging in and resetting your password. Your password should be unique and not a derivative of an existing one. 

As an Event Booker you are subject to the Plymouth Place-based Portal's Privacy Policy and Terms and Conditions, and by using the service you accept the terms and conditions. 


10. CPD Event Providers 

The Plymouth Place-based Portal is a “self-service” platform where CPD Event Providers manage their own event listings, and customer bookings entirely. When you book onto an event directly your commercial agreement is entirely with the event provider. The Plymouth Place-based  Portal does not manage or control any of the listings or events on our website and beyond providing the software services to promote and manage events online we do not have any affiliation with the event provider, venue or event.

When you (as an Event Organiser) use the Plymouth Place-based Portal for promoting events and collecting data from your attendees you are the “data controller” of all your attendees’ data. The Plymouth Place-based Portal is a “data processor”, which means that the Plymouth Place-based Portal won’t do anything with your attendees’ data other than what you need the the Plymouth Place-based Portal to do in order to provide the service. The Plymouth Place-based  Portal will not send attendees any marketing emails or share their data with anyone. 

The Event Organiser is responsible for the security and their GDPR compliance in the use of any data exported from the Plymouth Place-based  Portal and should adhere to their own organisation's policy and practice. 

The Plymouth Place-based Portal cannot be held responsible for any data breach relating the mishandling of data / data exported from the system by an Event Organiser. 

The Plymouth Place-based  Portal provides the ability for Event Organisers to email event delegates directly through the system. This functionality has been designed to send service related (operational) emails specific to an Organiser's event attended by the recipient of such email. If an Organiser wants to use this function for marketing purposes, you (the Organiser) need to secure your own compliant opt-in consents for the sending of marketing emails. Each event provides event attendees with the option to set their communication preferences.

If an event attendee/booker should have any questions about an event, booking, refunds, data privacy or terms and conditions they should contact the event organiser directly via the ‘Contact’ menu, selecting the provider they wish to contact. They may also find contact details for them in the same place they found the original link for their event (e.g. their website, Facebook page, or Twitter account).

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, or you have invited team members to access parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You should reset your password periodically; you can do this by logging in and resetting your password. Your password should be unique and not a derivative of an existing one. 

As an Event Organiser you are subject to the Plymouth Place-based Portal's Privacy Policy and Terms and Conditions, and by using the service you accept the terms and conditions as well as your responsibilities as a data processor. 

If you wish to report misuse of the system or you suspect a fraudulent event listing please send the details via the contact form and include a link to the event.

If you wish to promote your own events take a look at the Find Out More to learn more about all the features we offer.


10.1 Event Deletion 

In order to avoid having to restore your events after deletion and introducing an overhead, we don't currently provide this functionality. Instead of deleting a event you  can 'Unpublish' the event and it will be hidden. If you require the event permanently deleted from the platform we can of course delete it for you. Please contact us if you require an event deleted. 


10.2 Event Expiry

Events where the end date has expired will be removed from the platform. Once they have been deleted from the system it is not possible to recover them.  

Please contact us if you wish to retain an expired event before the event’s end date.


11. Content Management

11.1 In-Finity Solutions through the Plymouth Place-based Portal provide the architecture for communications and collaboration across the Plymouth Place-based . 

11.2 In-Finity Solutions are responsible for the development, maintenance and support of the platform. 

11.3 Plymouth Place-based created content is managed by In-Finity Solutions. School / Partner content is managed by the Plymouth Place-based  co-ordinator (Anna Mills).

11.4 The Plymouth Place-based Coordinator determines the content to be added an shared through the platform, it is not within In-Finity Solution’s remit to make decisions regarding the governance on content published through the platform. 

11.5 Plymouth school generated content will take priority over third party ‘external’ content.

11.6 Simple content will be added to the portal within 72 hours. Complex content will be added in a reasonable timeframe. 

11.7 News items and Documents can be sent to Anna Mills (Plymouth Place-based Co-ordinator) for publication through the Portal.

11.8  All content requests must follow the appropriate workflow as defined by In-Finity Solutions. 

11.9 Any content creation is the responsibility of the Plymouth Place-based Group and its member secondary schools. In-Finity Solutions is not responsible for creating content published for the platform unless commissioned to do so.

11.10 Event webinar recordings should be edited by the organisation creating the video. In-Finity Solutions will then share them via the Plymouth Place-based  YouTube Channel. In-finity Solutions provide a video editing service at cost.

11.11 Requests for access to the Plymouth  Professional Learning Communities are managed by In-Finity Solutions. 

11.12 The publication of CPD events through the platform is managed by the organisation running the event. All relevant 'Plymouth CPD' should be published through the platform. All subscribing schools can share their CPD offer through the platform.


12. Pricing and Payment 

12.1 The purchase price set out in a subscription is binding. Prices quoted to consumers/organisations DO NOT include the statutory rate of VAT this will be added to the invoice total amount due.

12.2 Prices for products or services are subject to change at any time, but changes will not affect any order for products or services you have already placed. Existing subscribers will be contacted regarding any changes. 

12.3 Your organisation's 'Finance Manager/Team' will be emailed an invoice for your subscription to the 'Finance Manager' email entered in the subscription purchase form.  The invoice will be from 'In-Finity Literacy Ltd'. Trust school’s will be invoiced by their Trust. Local Authority schools will be invoiced directly by In-finity Solutions.

12.4 If your organisation requires a purchase order, please contact us. 

12.5 Full payment is required within 28 days of the invoice date. 

12.6 Schools failing to pay their subscription within 28 days from the invoice date will be removed from the portal. Should a significant number of schools fail to pay their subscription will result in the platform moving from open access to a closed platform only accessible to paid up subscribing schools. 

12.7 It is the responsibility of the subscribing school to provide the required information for payment and invoicing. Failure to supply this information on sign up may result in the school’s access being removed. 

12.8 If your organisation's subscription is in arrears with a payment, In-Finity Literacy is entitled to declare that all amounts owed to it are due for payment at once, without taking account of due dates otherwise agreed, and to refuse any further access to services as long as these payments have not been made in full. Moreover, In-Finity Literacy may claim the statutory rate of interest on all late payments. 


13. Canceling a subscription order

Subscription orders for the Plymouth Place-based  Portal are placed directly with In-Finity Literacy Ltd are processed immediately and can only be canceled by contacting the Plymouth Place-based  Portal Lead. If you decide you no longer wish to use or retain access to the service to which you've subscribed, you must contact us to request cancellation within 30 days of the subscription expiry date (the expiry date is 12 months from the date the subscription was taken out). Failure to inform the Plymouth Place-based  Portal Lead you wish to cancel within the agreed time will result in you being billed for the next year’s membership.

A lack of engagement with the service is not considered grounds for any reimbursement of subscription fees. The Plymouth  Portal provides the infrastructure for collaboration and communications. By signing up your organisation to the platform, you agree to these Terms of Use. You as a user/organisation decide to collaborate and communicate, the platform merely provides the functionality to do so. 


13.1 Access to Data

You will have access to files uploaded to your account and your events for 30 days after the subscription end date. After 30 days, your account will be disabled and become inaccessible and all your events will be deleted from the platform.  


13.2 Subscription Renewal

Your subscription automatically renews when your contract expires to ensure you have continuous access to the platform (You will be invoiced 60 days before your renewal date). You will be charged for a new subscription term on the renewal date listed in the ‘My Subscriptions’ menu. 

You can cancel the automatic renewal within 30 days of your renewal date by contacting our Help Desk. You will retain access to the platform and its services until the renewal date but will not be automatically charged for a new subscription if you fail to inform us you wish to cancel. Access to the platform and any services will end on your subscription renewal date.


13. Applicable law

These terms of use, its subject matter and its formation (and any non-contractual dispute or claim) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


14. Webinar Video Recording and Publication Consent 

By participating in an online webinar event, you agree to authorise recording of audio and visual content presented during the live event and consent to subsequent use of the recording in the public domain by the provider presenting the live webinar, unless otherwise stated by the provider.


15. Contact us

15.1 To contact us, please use the Contact Form. 

15.2 A school’s primary content for addind content to the platform is Anna Mills Plymouth Place-based Coordinator. 

15.3 Technical support requests should be logged via the Portal’s support form on the contact page.

Last updated 10th October 2022
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